Microsoft 365, formerly Office 365, bundles productivity tools like Word, Excel, PowerPoint, and Teams into a subscription-based service. It dominates the enterprise software market, embedding Microsoft products into the daily operations of governments, corporations, and schools. This lock-in has been criticised as monopolistic, limiting public-sector alternatives and reinforcing dependency on Microsoft infrastructure. Microsoft 365 has also been directly implicated in government surveillance systems, with its cloud integration tying routine office work to the company’s broader web of state contracts and data exploitation.
Microsoft receives a High Impact rating because it provides vital infrastructure that powers Israeli government surveillance systems, biometric tracking, and military operations in Gaza and the West Bank. Unlike consumer-oriented firms, Microsoft builds the backbone of apartheid architecture through AI, cloud, and software systems deployed by Israeli authorities. The company’s disregard for internal dissent and continued partnership despite evidence of human rights abuses further cements its alignment with occupation policies.