Outlook is Microsoft’s email and calendar service, used across government, corporate, and personal communications. As part of the Microsoft 365 suite, it is deeply integrated into enterprise and state infrastructures. Outlook has been leveraged in contracts with governments and agencies accused of human rights abuses, embedding user communications into broader surveillance ecosystems. While marketed as a tool of productivity and security, its reliance on Microsoft’s cloud and data handling practices exposes users to the company’s record of weak transparency, state-aligned data sharing, and systemic privacy risks.
Microsoft receives a High Impact rating because it provides vital infrastructure that powers Israeli government surveillance systems, biometric tracking, and military operations in Gaza and the West Bank. Unlike consumer-oriented firms, Microsoft builds the backbone of apartheid architecture through AI, cloud, and software systems deployed by Israeli authorities. The company’s disregard for internal dissent and continued partnership despite evidence of human rights abuses further cements its alignment with occupation policies.